Refund policy
At Kitchnner, we are committed to delivering quality products. Please read the policy below to understand how returns, exchanges, and refunds are handled.
Returns & Exchanges
(Defective or Damaged Products Only)
We accept returns or exchanges only under the following conditions:
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Product is received in a damaged or defective condition
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Issue must be reported within 2–3 days of delivery
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Eligible products can be returned or exchanged within 7 days from the date of delivery
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Product must be unused, unopened, and in original packaging, with all accessories intact
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Once approved, replacement products will be dispatched within 2–3 business days
Refunds
Refunds are applicable only for verified damaged or defective products:
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Refund is processed after the returned product is received and inspected
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Refund will be initiated within 2–3 business days
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Time taken for the amount to reflect in your account depends on your payment method or bank
What Is Not Covered
Returns, exchanges, or refunds will not be accepted in the following cases:
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Product has been used, opened, or altered
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Damage caused due to mishandling after delivery
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Return request raised after 7 days of delivery
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Requests for reasons other than manufacturing defects or transit damage
How to Raise a Request
To report a damaged or defective product, please contact our customer support team:
📞 Customer Care Number: 9319211713
🌐 Further contact details are available on kitchnner.com
Our team will guide you through the verification and resolution process.
Policy Updates
Kitchnner reserves the right to amend or update this policy at any time without prior notice.